From a customer service standpoint, I, as the hired professional, should deliver on my clients’ wishes. But what if their wishes are misguided? What if they heard they could achieve a result doing something that is actually counterproductive- or worse, completely unsafe?
When a client first comes to me, it’s not their current weight or state of physical health that creates the biggest challenge for me as a trainer- it’s the plethora of misinformation they have absorbed and held to be true before finally realizing that maybe they need a new approach or additional support. And I don’t blame them for soaking up everything the internet spews out! All it takes is one catchy headline to make us second guess the food we eat, the fabric softener we use, whether to get the flu shot this year, or if we’ve been breathing properly our whole lives.